Notice of Nondiscrimination

CARTI complies with applicable federal and state civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Interpreter Services Provided:

CARTI provides aids, supports, and services to patients with disabilities to communicate effectively with their CARTI care team at no cost, such as:

CARTI provides language services to patients whose primary language is not English at no cost, such as:

If you or your caregiver(s) need interpreter services to communicate effectively with your CARTI care team, please contact the Director of Patient Support Services at 501-906-3000. Please let your CARTI care team know what your preferred language is.

Complaint Process:

If you believe that CARTI has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you may file a grievance with:

Director of Patient Support Services
8901 CARTI Way
Little Rock, AR 72205
501.906.3000

You can file a grievance in person or by mail, fax. If you need help filing a grievance, Director of Patient Support Services is available to help you. You  may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue
SW Room
509F HHH Building
Washington, D.C. 20201
1.800.368.1019, 800.537.7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html