FAQ

There are many questions that come with a cancer diagnosis.

CARTI is here to guide you through the entire journey – beginning with answers to some of our most frequently asked questions.

RADIATION THERAPY FAQS

What is radiation therapy?
Radiation is a special kind of energy carried by waves or a stream of particles. It can come from special machines or from radioactive substances. When radiation is used at high doses (many times those used for X-ray exams), it can treat cancer and other illnesses. Special equipment is used to aim the radiation at tumors or areas of the body where there is disease. The use of high-energy rays or particles to treat disease is called radiation therapy. Sometimes it’s called radiotherapy, X-ray therapy, electron beam therapy or irradiation.

Does radiation therapy hurt?
Receiving external radiation treatments is painless, just like having an X-ray taken.

How much does radiation therapy cost?
Treatment of cancer with radiation can be costly. It requires very complex equipment and the services of many health care professionals. The exact cost of radiation therapy will depend on the type and number of treatments needed. Most health insurance policies cover charges for radiation therapy. CARTI is a not-for-profit institution and we treat patients regardless of their ability to pay.

What percentage of cancer patients receive radiation therapy? Approximately 60% of cancer patients receive radiation therapy. Radiation therapy may be prescribed as the only treatment for the patient, or it may be prescribed in combination with surgery and/or chemotherapy.

Why do some people need radiation therapy and not others?
After a diagnosis of cancer, a doctor will consider several factors in determining the course of treatment that will be most successful for a particular patient. These factors include the type of tumor, site of origin and the stage of spread. These factors affect the likelihood of a particular therapy slowing down or stopping the disease process. In some cases, only one specific therapy may be appropriate.

Will I become radioactive after my treatment?
External radiation therapy does not cause your body to become radioactive.

How long does a typical treatment take?
For each external beam radiation treatment session, the patient will be in the treatment room for about 15 to 30 minutes, but will be receiving the dose of radiation for only about one to five minutes of that time.

What are some of the cancers treated by radiation therapy?
Cancers include skin, head and neck, throat, larynx, breast, brain, prostate, colorectal, lung, bone and leukemia, among others.

What are the side effects?
Side effects of radiation therapy are most often related to treatment dose and the area that is being treated. Most side effects that occur during radiation therapy – although unpleasant – are not serious and can be controlled with medication or diet. The most common side effects are fatigue, skin changes and loss of appetite.

Doesn’t radiation cause cancer?
Overexposure to radiation can cause cancer in some instances, but for the treatment of cancer, therapeutic radiation is used. Therapeutic radiation uses very limited and targeted amounts of radiation.

What is palliation?
Palliation is the use of treatment to relieve, rather than cure, symptoms caused by cancer. Palliative care can help people live more comfortably.

CHEMOTHERAPY FAQS

What is chemotherapy?
Chemotherapy (also called chemo) is a type of cancer treatment that uses drugs to destroy cancer cells.

How does chemotherapy work?
Chemotherapy works by stopping or slowing the growth of cancer cells, which grow and divide quickly. But it can also harm healthy cells that divide quickly, such as those that line your mouth and intestines or cause your hair to grow. Damage to healthy cells may cause side effects. Often, side effects get better or go away after chemotherapy is over.

What does chemotherapy do?
Depending on your type of cancer and how advanced it is, chemotherapy can:

How is chemotherapy used?
Sometimes, chemotherapy is used as the only cancer treatment. But more often, you will get chemotherapy along with surgery, radiation therapy or biological therapy. Chemotherapy can:

How does my doctor decide which chemotherapy drugs to use?
This choice depends on:

Where do I go for chemotherapy?
You may receive chemotherapy during a hospital stay, at home or in a doctor’s office, clinic or outpatient unit in a hospital (which means you do not have to stay overnight). No matter where you go for chemotherapy, your doctor and nurse will watch for side effects and make any needed drug changes.

How often will I receive chemotherapy?
Treatment schedules for chemotherapy vary widely. How often and how long you get chemotherapy depends on:

You may receive chemotherapy in cycles. A cycle is a period of chemotherapy treatment followed by a period of rest. For instance, you might receive one week of chemotherapy followed by three weeks of rest. These four weeks make up one cycle. The rest period gives your body a chance to build new healthy cells.

Can I miss a dose of chemotherapy?
It is not good to skip a chemotherapy treatment. But sometimes your doctor or nurse may change your chemotherapy schedule. This can be due to side effects you are having. If this happens, your doctor or nurse will explain what to do and when to start treatment again.

How is chemotherapy given?
Chemotherapy may be given in many ways:

BILLING FAQS

Can I pay my bill online?
Yes, our online payment service enables you to pay patient bills quickly, securely and conveniently. You can pay all or part of your bill online. There are no fees associated with paying your bill online or over the phone. We accept: CHECK, VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER or DEBIT.

When using our online bill pay system:

Pay online here.

Are there other methods to pay my bill?
Yes. If you don’t want to make an online payment, you are welcome to use traditional bill payment options, including paying by phone at 501.296.3440 or 1.866.758.5853, or mailing your payment to:

PO Box 2225
Lowell, Arkansas 72745

Explanation of Charges
We gladly work with patients for a better understanding of their CARTI bill. Please contact us at 501.296.3440 or 1.866.758.5853 for an explanation. We are also here to provide support and financial assistance if you are having trouble paying your bill. Please call 501.537.8641 for assistance. We offer the options of monthly payment plans and applying for financial assistance based upon family size and income.

FINANCIAL ASSISTANCE FAQS

What should I do first?
If paying your bill creates a financial burden, it is very important to let us know so we can help. Please contact us at 501.537.8641.

What is Financial Assistance?
If approved, Financial Assistance reduces your CARTI bill. How much it is reduced is based on established guidelines that include: income level, existing debts, medical situation and other indicators of inability to pay. If you think you might qualify for assistance, we encourage you to contact us and apply. You may be eligible for:

What is the average out-of-pocket cost for someone without insurance?
Costs will vary depending on the health care service rendered and the setting in which the care is delivered.

Can someone explain the Financial Assistance Program and help me apply?